Velecor https://velecor.com/ Enterprise IT Solution Experience for Businesses in the Greater Cincinnati Tri-State Area Thu, 29 Jul 2021 15:15:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 https://velecor.com/wp-content/uploads/2020/01/cropped-velecor-favicon-32x32.png Velecor https://velecor.com/ 32 32 A Beginner’s Guide to Understanding VoIP: Everything to Know https://velecor.com/a-beginners-guide-to-understanding-voip-everything-to-know/ Mon, 23 Nov 2020 19:40:58 +0000 https://57b9155312.nxcli.net/?p=5620 The post A Beginner’s Guide to Understanding VoIP: Everything to Know appeared first on Velecor.

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In order to ensure that your business runs as smoothly as possible, it’s imperative that entrepreneurs properly manage their IT obligations. Otherwise, it’s highly likely that you’ll find yourself running into various complications in the future.

This is especially true regarding your company’s phone system. Fortunately, voiceover Internet protocol (VoIP) is a solution that comes with a large amount of utility for most businesses. But, not everybody is aware of the benefits that it provides.

Not quite sure how to begin? We’ve got all the info you need.

Let’s explore everything you should keep in mind when it comes to understanding VoIP.

What Exactly Is VoIP?

As previously mentioned, this term stands for ‘voiceover Internet Protocol.’ More specifically, it refers to the fact that VoIP service allows entrepreneurs to place calls over the Internet as opposed to relying on a traditional phone system.

For this reason, many people have begun to consider this type of service as a viable alternative to working with a local phone service provider. The term ‘Internet protocol’ is a reference to the same Internet protocol (IP) that computers use to help facilitate communication with other devices.

How Does It Work?

Although it can seem difficult understanding VOIP, it’s a relatively straightforward process.

First, the phone you’re using to communicate with will connect to your local area network (LAN) via a router or switch. In order to establish a connection with the other party, your phone communicates with your VoIP provider.

Your service provider will then facilitate the connection and oversee the exchange of data packets from your device. They will then convert this data into sound, allowing you to speak on the phone as you normally would under other circumstances.

The main benefit of this type of process is that you completely bypass the need to work with a telephone company. In fact, all you’ll truly need is a reliable Internet connection in order to communicate effectively.

In general, suitable connection types include DSL, fiber, or cable.

What Benefits Does It Provide to Business Owners?

Due to how easy VoIP service is to integrate into your company’s operations, it’s often chosen as a primary option specifically for this reason. But, there’s a handful of other benefits that you can take advantage of.

Let’s explore some of the most notable.

High-Quality Connections

One of the most notable benefits that VoIP service is able to provide is the quality of the connection.

In the vast majority of circumstances, you’ll experience crystal-clear communication with the other party. This is particularly beneficial for businesses that use phones as a primary method of communication.

It’s also useful for companies that are frequently involved in conference calls with other parties. You won’t have to worry about being unable to hear what others are saying or asking them to repeat themselves.

Cost-Efficiency

Since VoIP service allows you to forego working with a phone company, you’ll be able to eliminate this cost entirely. Additionally, since you’re already paying for Internet service, you won’t have to allocate extra money toward this obligation, either.

The actual cost of VIP is relatively cheap, so you’ll find that you can easily save a significant amount of money by migrating over to this service option as opposed to one provided by a traditional phone company. Smaller businesses often don’t have a large amount of capital to work with. Saving any money that you can is often a crucial process.

International Calling

For those who frequently deal with international clients, it’s no secret that international calls can be a complicated process. A sub-optimal agreement with a traditional phone service provider can also cause calls of this type to quickly become a notable expense.

In many circumstances, though, VoIP service allows you to make international calls for as low as a few cents per minute. This makes even extensive conversations a marginal expense.

Additional Service Features

Depending on what service provider you choose to work with, you’ll have a handful of advanced features to choose from. This typically includes call waiting, call queuing, the capability to record conversations, etc.

You can mix and match these as needed depending on the utility that they provide to your company. Many of them are also often included in your plan, so take advantage of these features at no extra cost.

Low Bandwidth Usage

Many entrepreneurs worry about incorporating a phone system that relies on the Internet connection out of fear it will affect their other applications. This is particularly true for companies that make use of processes that inherently have a high bandwidth usage, such as app development.

Fortunately, VoIP is designed to use only the resources that it needs to.

One of the primary ways it accomplishes this is through how it handles silence and phone conversations. Roughly half of all phone conversations are composed of silence, which VoIP service is handled by only transmitting information that has voice data present.

The result is a much smaller file size, which uses bandwidth far more efficiently.

Understanding VOIP Can Seem Complicated

But the above information will make the process far smoother.

From here, you’ll be able to ensure that you’re properly understanding VoIP and how you can apply it to your business. This will allow you to make the best decision possible for the future growth of your company.

Want to learn more about what we have to offer? Feel free to reach out to us today and see how we can help.

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Choosing the Best Cloud Service Providers: Comparing Azure vs Private Cloud Hosting https://velecor.com/choosing-the-best-cloud-service-providers-comparing-azure-vs-private-cloud-hosting/ Mon, 23 Nov 2020 19:30:48 +0000 https://57b9155312.nxcli.net/?p=5617 The post Choosing the Best Cloud Service Providers: Comparing Azure vs Private Cloud Hosting appeared first on Velecor.

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It’s no secret that working with a cloud service provider can significantly increase the productivity and security of your business. It can be difficult, though, to choose the one that’s best for you.

Although there are a handful of options, Many people often find themselves deciding between Microsoft Azure and a private cloud service provider.

Don’t worry if you’re not quite sure where to start— we’ve got all the info you need to keep in mind.

Let’s explore the major differences between these two types of cloud service providers.

What Is Microsoft’s Azure?

Interestingly, Microsoft Azure is actually a handful of products as opposed to a single entity. These are specifically designed to help businesses overcome common obstacles while being notably easy to integrate.

Microsoft has also stated that approximately 95 percent of Fortune 500 companies utilize Azure for their cloud services. These include Epicor, Nokia, and Microsoft itself.

Since Azure consists of so many different products, it’s able to provide solutions for companies that operate within any industry. Despite the name, Azure also supports virtually every application across multiple different operating systems as opposed to only Windows.

How Is a Private Cloud Service Provider Defined?

As the name suggests, a private cloud service provider offers dedicated cloud services to a particular business. This directly contrasts public cloud services, which involve multiple businesses accessing the same pool of resources.

To elaborate, all of the information within a private cloud server is only accessible by a single business. Most companies prefer to use local data centers for this type of service, but some opt to use colocation centers instead.

Pros and Cons: Azure

In order to make the decision that’s best for your company, you’ll need to have a thorough understanding of where Azure excels and where it falls short.

While there aren’t many shortcomings between the two types of service, they’re essential to know so that you can gain insight into how they will impact your business.

Let’s explore the pros and cons of Azure.

The Pros

Azure is renowned for being unrestricted by geographic location. This makes access a much easier process than it would be with other service providers.

Business owners will also be pleased to know that they only need to pay for the resources that they use. This is particularly useful for smaller companies that don’t have a large amount of capital to work with.

As previously mentioned, you have a large amount of flexibility when it comes to what applications you can run. The same can be said about the operating systems that you use.

Since Azure is consistently monitored and developed by a team of experts at Microsoft, it boasts a notable level of data security.

The Cons

Azure only serves as an infrastructure— any application setup and deployment are solely up to the user. Smaller businesses may need to outsource to a different IT professional to handle this application.

But, there are ways that small businesses can handle the nuances that come with Azure.

Companies that use virtual machines will also need to monitor for certain increases in load, as they are not load-balanced by default. If your server is located in a different country, you may also need to navigate certain regulations regarding security and privacy that you normally wouldn’t.

Pros and Cons: Private Cloud Service

In some cases, private cloud service may be a more suitable option than Azure. But, you won’t be able to make an informed decision until you understand what it is and isn’t capable of.

Listed below are the most notable aspects of each category.

Pros

Since private cloud service is only accessible by a single business, it comes with a notable level of security. Since even a single data breach could result in millions of dollars lost revenue, it’s imperative that you keep your information as protected as possible.

You’ll also have a significant amount of control over your server, allowing you to tailor its operation to your needs. Under the right circumstances, a properly-configured private cloud server can be a highly cost-effective option when it comes to securing and managing your company’s data.

Cons

Infrastructure setup results in having to allocate more resources toward this obligation. This becomes even more significant for larger businesses, where costs quickly rise exponentially.

The cost of the service itself can also be an issue in some cases, especially if your company isn’t able to fully utilize it on a regular basis. If your budget for this service is particularly low, you’ll likely need a very specific configuration to make the most of it.

As companies scale, they’ll also need to integrate additional hardware— something that could make growing your business more difficult if you don’t have the extra resources required.

So, Which Is Right for You?

The right decision will depend entirely on the needs of your company. If you need more flexibility and want to be more involved in your server’s configuration, private cloud service is likely the best option.

If you have a larger company that needs premier cloud service, Azure is suitable in most cases. As long as the service you choose is able to satisfy your needs effectively (without stretching your budget), then it’s the correct decision for your business.

It Can Seem Complicated to Decide Between These Cloud Service Providers

But the above information will make the process far easier than you may have anticipated. From here, you’ll be able to make sure that you make the right decision out of the cloud service providers you’re considering.

Want to learn more about what we have to offer? Feel free to reach out to us today and see how we can help.

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10 Common Internet Security Threats and How to Avoid Them https://velecor.com/10-common-internet-security-threats-and-how-to-avoid-them/ Mon, 05 Oct 2020 15:33:55 +0000 https://57b9155312.nxcli.net/?p=5610 The post 10 Common Internet Security Threats and How to Avoid Them appeared first on Velecor.

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Are you running a small business? Did you recently fall victim to a cyber-attack? Are you searching for ways to prevent a similar incident from happening again?

Small businesses lose an average of $80,000 annually to cyber-attacks. In some cases, companies bleed millions after losing precious data to cybercriminals.

Hence, reliable computer security is a must. But knowing the enemy is half the battle won, as the saying goes. Thus, before you invest in any computer security service, you must first identify the different internet security threats that can disrupt your business.

But what exactly are these threats? What are the basic steps you can do to avoid them?

Continue reading below for 10 of the most common forms of IT security threats and how to keep them at bay.

1. Computer Viruses

Computer viruses are the most common among internet security threats out there. Viruses enter your computers by attaching to a host file or a system. Once they enter your computer, they can create damage instantly or remain dormant.

The goal of viruses is to infect your other computers and networked systems.

One of the basic steps to protecting your computers from viruses is by setting up a firewall. This firewall works by blocking external access to your network systems.

A firewall is not 100% foolproof. But it will at least deter or slow down cyber attackers.

2. Malware

Another common security threat to your computer systems is malware or ransomware. Malware attacks your files and will only stop until you pay the cybercriminal a hefty ransom.

Studies reveal that malware affects 32% of all the computers in the world.

The attack starts by infecting your database systems. From there, it will encrypt your data then pose a threat to delete all your files.

One of the first signs of a malware attack is the slowing down of your system. If you notice your computers slowing down for no apparent reason, shut it down first. Disconnect them from the internet then reboot your system.

Thereafter, you can install a security product to scan your system for malware. Furthermore, install reputable antivirus software along with your firewall.

3. Phishing

The main targets of a phishing attack include your usernames, passwords, and credit card information.

They steal valuable data by pretending to be banks and financial institutions, and they can also impersonate reputable websites and even some of your personal contacts.

They use emails or instant messages that look legitimate at first glance. Their messages come with URLs that prompt you to input your personal information. In turn, they’ll steal your credentials and use them to access your accounts.

To keep away from phishing attacks, be mindful of the emails and messages you receive. If you don’t know the sender, think twice before opening the message.

Also, check the content of your emails before opening any links. If you see a lot of misspelled words, then a phishing attack is possible.

Additionally, invest in a total security program that offers protection against phishing attacks.

4. Botnets

Of all the different forms of internet security threats, this is one of the most dangerous. A botnet is similar to malware. However, it involves a network of computers that hackers compromised.

In turn, hackers use it to control the infected computers within the network. What makes it even more dangerous is that hackers can control the network remotely.

Since the end goal of botnets is to force you to pay a ransom, installing a dependable security program is paramount. And if you discover one of your computers carries a botnet, you must remove the software and run an antivirus scan thereafter.

5. Distributed Denial of Service (DDoS)

A DDoS attack looks to overwhelm hosted servers and force them to become inoperable. And if your business involves an eCommerce shop or heavy use of social media, a DDoS attack can be catastrophic.

Hence, the best way of protecting your business from DDoS threats is to have a strong relationship with your internet service provider. This is crucial especially if you’re using small business email hosting.

Furthermore, if you’re using cloud hosting, make sure to check your network protection. For starters, it is wise to invest in dependable options like Microsoft Azure cloud.

6. Trojan Horse

A Trojan Horse is a program that looks legitimate and harmless. But in reality, it is a vector that carries many harmful viruses. Once it gains network access, it can steal sensitive company data.

The most common method for Trojan Horse attacks is through email. The email usually comes with a link or attachment containing the viruses. Once you open the attachment, it automatically downloads malware to your computer.

Apart from installing cybersecurity software, you should update your software regularly. This also includes your security patches.

7. SQL Injection Attack

Another dangerous threat is an SQL injection attack. It uses malicious code to penetrate your weak security systems. Thereafter, it can steal or destroy your valuable data.

Protection against SQL attacks involves updating all your database software. Make sure to update all security patches. Avoid sharing database accounts using different applications or sites.

8. Rootkit

Similar to botnets, a rootkit allows hackers to access your system remotely. They do this by placing a collection of tools on your network. Some of the common forms of rootkit attacks include the stealing of passwords and disabling antiviruses, among others.

Rootkits enter your network if your system security is vulnerable. Thus, the solution is to keep your patches up-to-date.

9. Rogue Security Software

This is a form of malicious software that makes you believe that your computer has a virus. Sometimes, it will fool you into believing that your security measures are old.

In turn, they will offer new updates for your security settings. And once you update using their program, that’s the time the malware can enter your computers.

To avoid this attack, you need a dependable security system. Also, do not download updates from dubious sources. Additionally, update through legitimate sites and channels.

10. APT Threats

As for the APT threat, surreptitiously enter your system through coding. Once the APT is inside your system, it will remain there quietly while stealing your financial information.

APT attacks are difficult to detect. Hence, you must pay attention to unusual patterns in your network activity.

Enjoy Topnotch Protection Against Internet Security Threats

Now that you know the most common internet security threats, you can protect your online business more effectively. And if you’re looking for a computer security system you can trust, then you came to the right place.

Connect with us today and request a free quote. Tell us what you need and let’s discuss your options. Give your business the internet security it rightfully deserves.

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8 Tips on Using Azure Hosting for Small Businesses https://velecor.com/8-tips-on-using-azure-hosting-for-small-businesses/ Mon, 05 Oct 2020 15:23:07 +0000 https://57b9155312.nxcli.net/?p=5605 The post 8 Tips on Using Azure Hosting for Small Businesses appeared first on Velecor.

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In order to optimize the efficiency of your business, you’re going to have to manage your data appropriately. Fortunately, there are plenty of tools out there to help you do so.

Microsoft Azure is one of the most notable, but not everyone knows enough about it to decide if it’s right for them.

Not sure where to start? Don’t worry, we’ve got you covered.

Let’s take a look at everything you need to know about the benefits of Azure hosting.

1. Cloud-Based Search

One of the most useful features that Microsoft Azure hosting provides to users is the capability to make use of its intuitive search function.

This is particularly useful for companies that work with large amounts of data, such as wholesalers. Once a data set reaches a large enough size, it’s no longer feasible to sift through it manually.

You’re also able to make use of this feature for any type of content, and business owners who have a difficult time find the information they’re looking for will benefit highly from this functionality.

2. Virtual Machine Integration

A company will often use a virtual machine to run software that their computer’s operating system normally wouldn’t be able to. For example, they could open .exe files on an Apple computer. Other companies may use a virtual machine for development purposes.

Businesses that frequently use this type of software will benefit highly from how streamlined they can do so through Microsoft Azure.
 Not only will this help increase the company’s overall efficiency, but it could also boost its security, as well.

A notable example of this is through running software within a virtual machine to test for any adverse effects.

3. Scalable Data Storage

As your company grows, so do your data storage needs.

Azure lets users seamlessly transfer relevant data to the cloud while archiving data they no longer have use for. So, your company will have no issue managing a large amount of data while it grows, and it will still have access to older information if necessary.


4. Media Services Tool

The Microsoft Azure Media Services tool can help you easily incorporate video encoding and streaming into your company’s practices. But, you’re also able to utilize artificial intelligence to acquire relevant metadata that you may need.

While the amount of use that you get out of this too will depend on your company’s overall needs, it’s one of the most efficient ways to handle the above obligations. So, keep it in mind if your business is delivering video content to your audience.

5. Mobile App Functionality

Microsoft Azure comes integrated with a Mobile Apps tool that allows you to create your own mobile applications for various operating systems, including iOS and Android
.

You’ll be able to incorporate the same level functionality that you would find in traditional applications, such as push notifications, authentication, etc.

This tool can enhance your company’s internal workflow. For instance, a business may decide to develop its own communication app that employees can use to quickly reach each other, share information about projects, etc.

This will allow you to significantly enhance your productivity and generate more revenue in the future.

6. Seamless Data Backups

As you may expect, Microsoft Azure hosting has plenty of utility when it comes to backing up your data due to how flexible its storage options are.

Since even a short period of downtime can cost a business thousands of dollars in lost revenue, it’s imperative that you always have access to the information you need. To take this a step further, you’re also able to add permissions regarding who is able to access what type of information.

This will help prevent unauthorized activity that could threaten your company’s sensitive data.

7. Site Recovery

Unfortunately, it’s not always possible to prevent disaster from striking.

Even larger companies are vulnerable to cybercrime, as was witnessed with the Equifax security breach. Similarly, IT downtime is something that can occur without warning and last far longer than you’re prepared for.

Luckily, much of this damage and inconvenience can be mitigated by utilizing Azure’s site recovery service. Since all of your data will already be properly stored and backed up, restoring the functionality of your site is often a task that has few obstacles.


8. Flexible Security Options

As previously mentioned, you’re able to set permissions regarding who has access to your company’s backed-up data
. But, this level of functionality applies to other forms of data access, as well.

Securing documents, email access, and other similar information is a streamlined process through Azure’s Information Protection tool. You will also find that there are plenty of options to help you categorize and further protect information.

This includes the capability to:

  • Add/revoke user access
  • Limit what actions can be taken by users
  • Classify data based on the level of sensitivity
  • Control what parties the data is able to share with

Establishing a thorough security infrastructure will ensure that you minimize the chances of your company’s data becoming compromised or otherwise mishandled.

Deciding If Microsoft Azure Hosting Is Right for You Can Seem Difficult

But it doesn’t have to be.

With the above information about the benefits of Microsoft Azure in mind, you’ll be well on your way toward making the decision that’s best for you.

Want to learn more about how we can help? Feel free to get in touch with us today to see what we can do.

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6 Questions to Ask Before Hiring a 3CX VoIP Provider https://velecor.com/6-questions-to-ask-before-hiring-a-3cx-voip-provider/ Tue, 08 Sep 2020 18:17:23 +0000 https://57b9155312.nxcli.net/?p=5598 The post 6 Questions to Ask Before Hiring a 3CX VoIP Provider appeared first on Velecor.

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Did you know that VoIP solutions can save businesses 90% of international call and start-up costs? As well as 40% of local phone call costs?

Savings like these are one of the reasons VoIP is becoming a go-to business communications solution. However, before you jump to sign up with a VoIP provider, it’s essential that you ask the right questions.

If you are looking for a reliable 3CX VoIP provider, there are literally hundreds of options out there. However, not all of these companies provide the same quality of service.

As the VoIP industry is growing at a rapid rate, a lot of new companies are popping up. However, whether they can serve their clients well and stand the test of time is not always a given.

If you want to vet out a highly reliable VoIP provider that will provide you with the right VoIP system for your needs, keep reading. Here at Velecor, we understand what it takes to provide a seamless VoIP experience, and we’re committed to helping you find the best solution.

1. What Is the Call Quality Like?

One of the first questions you need to ask is around call quality. If you will be using your VoIP phone system to communicate with clients, it’s essential that your lines are clear. Voice delays, and lag and latency issues do not look good (or shall we say sound good) from a customer’s perspective.

What’s more, a bad connection can lead to break downs in communication between your staff and customers.

Because of this, it’s often worth paying a little more for better call quality. Cutting corners on VoIP expenses—which are reasonable as it is—just to lose brand trust is not worth it.

If you are planning to use a VoIP phone service for staff communication only, you could compromise slightly on call quality to offset costs. However, you still need to make sure that call quality is reasonable.

2. What Is the Service Disruption Rate?

Another question to ask a potential 3CX VoIP provider is their rate of service disruption. When service disruption happens, you either won’t be able to use your VoIP phone system, or the quality will plummet.

To guard against this happening, ask any potential VoIP providers for a history of their network alerts. This will reveal how often their service is disrupted.

Besides this, you should also ask them how you will be notified if there is a disruption, and where you can find information on it.

3. How Long Have They Been in Business?

Another key question to ask a potential 3CX VoIP provider is how long they have been in business.

According to reports, the VoIP sector is expected to expand to take over 40% of the telecommunications market by 2025. This massive expansion means that a lot of new companies will be, and are, opening up.

Vey new companies do not have a proven track record and often experience teething problems during their initial growth phases. Newer companies are also more likely to close down unexpectedly.

Therefore, in most cases, it is best to go with a 3CX VoIP provider that has been in business for a few years and has proven their worth.

4. What Is Their Customer Support Like?

With solutions like managed services and VoIP, customer support is key. If your system goes down for some inexplicable reason, you need to be able to get in contact with your provider asap so the problem can be rectified.

If a provider is difficult to reach or does not have a round-the-clock support function, this could result in you being stranded with your VoIP phone service out of order.

Therefore, when choosing between VoIP providers, make customer support a priority. You can start by asking the providers themselves about their support level. From there, it’s also a good idea to go and look at any online reviews they might have to see if their support is as good as they say.

5. What Are the Costs?

When looking to switch to a VoIP phone system, costs are always an important area to look into.

As we said above, the cheapest options are not always the ones you want to choose. However, you also don’t want to get ripped off or pay for capacities that you don’t need.

Therefore, ask all potential providers for an itemized quote so that you understand the way they levy costs. When doing so, you’ll want to ask things like:

  • What does it cost to add a phone?
  • Can one user have more than one phone?
  • What is not included in this quote?

This last question is particularly important given that a lot of providers will quote you on the bare basics. Then once you get up and running, you find that your business will need extra lines, bandwidth, etc, and the costs start to rise far above the original quote.

6. Is There a Contract?

Finally, you should always ask any potential 3CX VoIP provider whether you will need to sign a contract with them. Typically the contract is for services to host the 3CX services and provide support for the devices

Typically the contracts are annual recurring contracts that allow you to end services with a 30 day notice. These contracts help to ensure the quality of the service and overall up time.

Are You Looking for a Rock Solid 3CX VoIP Provider?

Finding the right 3CX VoIP provider isn’t hard once you know what questions to ask. Are you ready to start vetting potential VoIP providers?

If so, do your business a favor and start with us.

We are an advanced, certified 3CX engineer and provider, who also specializes in managed services. We know that when it comes to IT, one-size-fits-all solutions don’t work. This is why we focus on providing tailored solutions to meet your business’s needs.

Additionally, we also know that most business owners want to keep their focus where it’s needed most, on core operations. Therefore, we work tirelessly to ensure all applications are 100% integrated right from the start. Thanks to this, your business has a minimum of teething issues and downtime when you work with us.

Want to ask us some of those key questions listed above? If yes, give us a call.

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7 Reasons Why Your Business Needs Office 365 Migration Services https://velecor.com/7-reasons-why-your-business-needs-office-365-migration-services/ Tue, 08 Sep 2020 18:01:05 +0000 https://57b9155312.nxcli.net/?p=5586 The post 7 Reasons Why Your Business Needs Office 365 Migration Services appeared first on Velecor.

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By Q4 2019, Office 365 hit over 200 million monthly users. With all the increase in remote workers, there should be more users by today. Is your business one of the new users?

If not, then why?

This Microsoft service has different plans and options you can customize according to your needs. It takes a lot off your hands while promising to boost productivity levels.

Should you do an Office 365 migration? Yes, and you should get to it ASAP. Learn what you’re missing out on below.

1. Scalability and Flexibility

With Office 365, you only pay for what you need. So, if your needs increase or decrease, you can get a plan that goes along with it.

It operates on a monthly subscription model, so you’re not constrained by a contract. You can mix and match apps, too, to match what your organization needs.

Not only that, but you can scale up or down as you wish. If you need a boost in resources for a short while, you can get it in an instant. If you need to downgrade afterward, then you do that right away, too.

When your business grows, so does your Office 365 subscription. You can adjust the number of licenses or increase storage space as needed without going through a complete system overhaul.

2. Lower and Consistent Costs

Because the subscription plans are consistent, you can manage your business expenses better. You gain certainty over the costs you need to account for your system. After all, it’s not often you get unexpected expenses with Office 365.

Furthermore, you save a lot on using Office 365, too. You don’t have to worry about costs relating to servers, equipment, maintenance, energy costs, IT resources, and even physical storage.

Try to see how much you’re spending on your current IT infrastructure and compare it to an Office 365 subscription. You’ll see how much you can save with an Office 365 migration. You’ll save even more when you combine it with Velecor’s services.

3. Servers and Maintenance

Aside from the costs, there’s certain freedom gained from not having to worry about your servers. All maintenance-related activities, you can trust Microsoft to do for you.

You won’t have to worry about downtimes and hiccups. Microsoft is sure to keep their services up and running at all times. Should there be a problem, just call Velecor’s Service Desk and they will utilize their partnership to resolve the issue quickly.

If you need to learn how to migrate G Suite to Office 365, for instance, you can call Velecor and ask for sales to learn more about pricing and options. If you need to update your system, you don’t have to go through all the issues of upgrading your whole infrastructure. And if you need new features, you’ll have instant access to them.

4. Anywhere, Anytime

Office 365 is a service you need to access over the internet. Yes, that means you don’t need physical storage space for your IT equipment. That also means you and your employees can access it anytime and anywhere.

This is especially important in the modern world when employees might be working from across the globe. They no longer need to be in the office to be productive. As long as they have access to the internet, they can work remotely on any device they have.

The changes they make to any files are real-time, too. Everything they work on gets automatically updated. In this system, there won’t be any confusion or misunderstandings.

This helps in streamlining collaborations in a team. There won’t be disruptions, which can impact the whole business’ productivity.

5. Boost in Productivity

Speaking of productivity, Office 365 does more than improving the collaboration between teams. It increases productivity, too, by giving employees access to familiar tools.

They can use Microsoft apps wherever they are. They can respond to co-workers while at a coffee shop, chat with clients while on the bus ride to work, or make quick edits while they are at home. Productivity, after all, is about how much work you can do and not about how fast you can do it.

The familiarity of Microsoft apps contributes to a boost in employee productivity, too. They don’t need to learn a whole new platform before they can start producing results.

6. Safety and Security

Data security is one of the biggest advantages of Office 365. Microsoft helps safeguard your data against hackers and compromises, which should be your utmost priority what with all the data breaches today.

They comply with the latest industry regulations and requirements to make sure no one has access to your data but you.

Your data is safe in their hands should you encounter a debilitating issue. If you need backups for whatever reason, they should be able to restore your data. Office 365 provides the ability to erase data, should you suffer the loss of a company laptop, for example.

Even while you’re doing an Office 365 migration, you can be sure your files are safe in the process.

7. Easy Migration Tools

An Office 365 migration guide can help you in a lot of ways. It can point you in the right direction when you need initial help, but you still have to do the migration yourself. If you don’t want to stress over it, you can also get Velecor’s help.

The good news is that Microsoft can also help you with migration. They can help you securely migrate your data to make sure you don’t lose important files. It’s a safe and secure process; you don’t have to worry about compromises during the transfer process.

It won’t be a stress-free process, but it will be as close to it as possible. Furthermore, you only need to do it once. You don’t have to undergo migration again.

Start Your Office 365 Migration Now

Office 365 migration is easier because of the partnership between Microsoft and local providers like Velecor. So you can start now so that you will get the benefits of these services as soon as possible.

Still, you need to do your part in ensuring data security.

If your business isn’t cut out for IT work, we’re here to help. Feel free to get in touch and allow Velecor to answer all your questions!

The post 7 Reasons Why Your Business Needs Office 365 Migration Services appeared first on Velecor.

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A Complete Guide to Ransomware: What It is and How to Stop It https://velecor.com/a-complete-guide-to-ransomware-what-it-is-and-how-to-stop-it/ Tue, 11 Aug 2020 16:17:36 +0000 https://57b9155312.nxcli.net/?p=5580 The post A Complete Guide to Ransomware: What It is and How to Stop It appeared first on Velecor.

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2019 has seen an increase of 41% in ransomware attacks than in 2018. That’s only one year’s percentage increases. Needless to say, by the end of 2020, we’ll see the sheer amount of damage that’s been done over a year’s time.

Whether you’re a school or a midsized business, there’s a high chance that ransomware will be targeting your organization in the near future (if it hadn’t already).

If you’re unaware of what ransomware is all about, then you might be already at a cybersecurity disadvantage. Yet, you’ve come to the right place to learn all about ransomware.

Keep on reading for our full breakdown of ransomware, its protection, as well as what types of ransomware attacks you need to keep an eye on.

What Is Ransomware?

Before taking a deep dive into the details of ransomware attacks, let’s start with the basics.

Ransomware, also known as ransom malware, is a specific type of malware that locks out authorized users from accessing their own system and data. Then, cybercriminals will demand ransom for their victims to regain access to their own files.

The first versions of ransomware were developed in the late 80s, and the payment —the ransom money— was sent to the criminals using snail mail.

Of course, with today’s technology on hand, ransomware has evolved showing sophistication in terms of the malware itself, as well as its payment methods.

It’s becoming more common to send payment to ransomware authors using cryptocurrencies or even credit cards.

Ransomware 101: How Does One Get Ransomware?

There are a plethora of ways that your organization can be hit with ransomware.

Currently, one of the most common vehicles of ransomware is malicious spam, also known as malspam.

How Malspam Works

Basically, malspam is an unsolicited email that’s used to deliver malware. This email can be loaded with infected attachments like word documents and PDF files.

In addition, the email might contain links to malicious websites that can infect your system the moment one of your authorized users clicks on them.

The way malspam works is by using social engineering to persuade people to open these attachments or to click on those malicious links. A simple way of doing so is by making the email look legitimate.

For instance, people are more likely to lower their guard once they (subconsciously) deem an email to be trustworthy. Cybercriminals can easily manipulate an email to look as if it’s coming from a trusted institution or a known party.

Malvertising in Ransomware

Another common method of infecting your system with ransomware is malvertising.

Malvertising, which is also known as malicious advertising, is the methodology of using online advertising to disseminate malware with minimal user interaction.

By simply browsing the web, users can be funneled into criminal servers without being aware of it, or even clicking on a single ad. These servers will collect essential details about their victims’ computers, like their location data.

Afterward, these cybercriminals will pick the best malware that they have on hand that’s suited to their intended victims. In most cases, that malware is ransomware.

Furthermore, malvertising will use invisible webpage elements or infected iframes to carry the bulk of its work.

These elements or iframes will redirect a user into an exploit landing page. Once the user is there, their system will be attacked by malicious code that can download malware without the user’s knowledge.

What Are the Main Types of Ransomware?

At this point, we’ve discovered the main forms of getting access to an organization’s systems and files.

Malspam and malvertising are the roads that can get cybercriminals to access to your data, but it’s not the ransomware itself. This brings us to the actual types of ransomware and how they can affect your system.

Mild Ransomware: Scareware

There are different levels of nastiness when it comes to ransomware. Scareware is the mildest form. Generally speaking, scareware works by trying to scare you into paying ransom for data that wasn’t even stolen in the first place.

Scareware operates by delivering a rogue security software or a tech support scam pop-up. That pop-up will tell you that they’ve discovered malware on your computer, and the only way for you to remove that malware is by paying them to do so.

Of course, that’s categorically false. If you decide to do nothing about these messages, you’ll get more pop-ups. However, your actual data is safe.

The simplest way to detect scareware is by checking your current cybersecurity software program.

Any managed security service would never solicit their own clients that way. If you’re getting popups from random “security” companies, then it’s almost certainly scareware.

Moderate Ransomware: Screen Lockers

Screen lockers, and other lock-screen based ransomware, is much trickier to deal with than scareware.

Lock-screen ransomware works by freezing you out of your computer. A common screen-lock ransomware will show you a screen that pretends to belong to a legitimate U.S. department, like the FBI or the US department of justice.

This official-looking screen will state that some sort of illegal activity has been found on your computer, and in order to unlock your system, you have to pay a fine.

Needless to say, that’s not how any legitimate organization works. If either of these departments actually has a concern with something on your computer, they’ll follow the appropriate legal channels.

Severe Ransomware: Encryption Malware

This type  is where the most severe damage occurs to your data.

In the simplest of terms, this malware will grab your files and encrypt them. Afterward, the cybercriminals responsible will ask you to pay them in order to get your data decrypted and sent back to you.

The glaring issue here is that these criminals already have your files and data. Once it reaches this level, there is no software that can give you back these files.

In most cases, you have to pay the asked-for ransom to get your data back. However, even if you do pay the ransom, there is no single guarantee that these cybercriminals will give you back your files.

Moreover, they can sell your files to your competitors with ease. At that point, you can assume that your data is not secure and could be sent anywhere and to anyone.

Ready to Secure Your System?

Reckoning with the power to ransomware can be a bit terrifying.

However, it’s much better for you and your organization to understand the actual threat of ransomware before you fall victim to one instead of the other way around.

Now that you’ve learned all about ransomware and its types, you can check out the guide on preventing ransomware and protecting your data.

Yet, there is much to be said for a comprehensive security system that can take care of your security and your IT management all in one swoop.

Make sure to contact us, and our team will be able to help you streamline your IT management from the inside out.

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A Guide to Choosing the Right Managed IT Support Services https://velecor.com/a-guide-to-choosing-the-right-managed-it-support-services/ Tue, 11 Aug 2020 16:07:46 +0000 https://57b9155312.nxcli.net/?p=5576 The post A Guide to Choosing the Right Managed IT Support Services appeared first on Velecor.

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Reports are showing that more and more businesses are turning to managed IT services.

This is not surprising given that managed IT support services can increase a business’s security, provide access to top-level experts, incur cost savings, and more.

Additionally, professional IT service management also protects against downtimes and failures. This is a valuable pro, considering that one hour of downtime can incur SMBs up to $100,000 in losses.

However, you will only be able to reap these benefits from managed IT support services if you pick the right provider. Land up with a fly-by-night operation, and you’re likely to be hit hard in the wallet and receive poor service.

Fortunately, there are reliable managed services providers that go above and beyond for their clients. If you want to know how to spot one of these, keep reading.

Check Reviews and Testimonials

If you are on the hunt for trustworthy and capable managed IT support services, one of the first things to check are reviews and testimonials.

To do this, you can start by googling “managed IT services near me.” From there, you make a list of potential providers.

From this list, you can start asking any potential providers for testimonials and contact details from previous clients. Of course, no provider will put you in contact with a client that had a bad experience, so you should also check online review platforms such as Google Reviews.

Check for Partnerships

Besides reviews, another great way to gauge the quality level of managed IT service providers is to check for partnerships.

Most of the reputable and reliable providers will have existing partnerships with tech companies. We, for example, are partnered with IBM, Dell, Cisco, Citrix, and VMWare.

Partnerships like these indicate that a provider is established enough in their industry to work with these tech giants, and reliable enough to maintain a successful relationship.

Find Out If Potential Providers Can Implement Custom Solutions

Once you have vetted out providers that have a good reputation in place, you also need to ensure that they will be able to meet your specific needs.

One way to do this is to enquire whether they focus on custom solutions. Good managed IT service providers know that one-size-fits-all solutions don’t work in the industry. Instead, they will be eager to explain to you how they can develop a customized solution to meet the unique requirements of your business.

If a provider does not seem very interested in talking about custom solutions, this is not a good sign. In fact, it indicates that they are likely to try and push on you a generic system that is not adapted to your business.

Get Clear on What Support to Expect

Support is a crucial element of IT service management. Therefore one of the most important questions to ask a managed IT service provider is what support you can expect.

For instance, if you have a problem, will you be able to reach someone around the clock? Or only between 9 am and 5 pm?

Ideally, you should go with a provider that supplies 24/7 support. If problems arise, you want to be able to contact your provider, no matter what time of the day or night it is.

Another thing to check is how many support calls per registered device you get. If you are being offered a capped number of support calls, this is a bad sign. Ideally, you should have unlimited support calls for every registered device.

Vet for 24/Hour Monitoring

Another area to vet for is 24/hour monitoring of your network. Anything less than this opens up the opportunity for breaches and costly periods of downtime.

Network monitoring is one of the top reasons to engage managed IT services. With round the clock network monitoring, your provider will know the instant a component is slow or failing. This is an essential part of the new movement away from the previous break-fix IT model.

Managed IT service providers who do not provide 24/hour monitoring leave you open to unnoticed failures.

Dig Deep on Pricing

When searching for the best managed IT service providers for your needs, another important area to get clear on is pricing.

Make sure that providers give you a clear outline of their fee structure. In general, complicated fee structures are a red flag. If you can’t confidently foresee how much you will be paying, you might run into unpleasant billing surprises.

Instead, favor companies that have clear fee structures where you know exactly what you’ll be paying each month. Clear, set, free structures help you to budget and accurately comparing pricing.

Check for Scaling Capabilities

If all goes well, we’re going to bet that your business is in for some growth in the future. When this happens, you need to know that your managed IT support services can keep up.

If an IT service management provider does not have the scaling capabilities necessary to meet projected growth targets and more—this is a sign that they are not for you. Switching providers can be disruptive and especially during high growth periods.

To ensure that you won’t be left in the lurch once your needs expand, select for providers that can provide effective scaling solutions.

Are You Looking for the Best in Managed IT Support Services?

To avoid costly system failures, scaling issues, unforeseen fees, and more, it’s essential that you thoroughly vet potential managed IT support services. Now that you have read this guide, you are ready to do just that.

If you are looking for the best in managed IT services, we invite you to explore our capabilities. We offer both total care services for a fixed price (no nasty billing surprises!) as well as consulting, analytics, and more.

Here at Velecor, our entire philosophy centers around customized solutions that fit our clients’ needs and budgets. Integrated seamlessly into your business operations, our solutions help you focus on your core operations. We also offer round the clock support, 24/hour monitoring, and much more.

Have any questions? Contact us today for immediate assistance.

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What Is Computer Security and What Does It Protect Me From? https://velecor.com/what-is-computer-security-and-what-does-it-protect-me-from/ Fri, 17 Jul 2020 19:05:23 +0000 https://57b9155312.nxcli.net/?p=5570 The post What Is Computer Security and What Does It Protect Me From? appeared first on Velecor.

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When most of us go to bed every night, we make a lap around the house checking that all our doors and windows are locked. We arm security systems, turn on porch lights, and make sure cars are locked and garages are closed. So if we take that much trouble making sure our physical possessions are protected, why wouldn’t we take just as much care protecting our valuable information?

Computer security is designed to help protect your information from hackers and online predators. Read on to answer the question, “What is computer security?” and to learn about some of the more common threats you may face online.

What Is Computer Security?

When we imagine security, many of us might think of locking up valuables in a physical location. But computer security is a set of measures designed to protect your information, not your physical assets. These measures can include everything from having passwords that are hard to guess to not opening suspicious emails or websites.

Nearly every part of our lives is impacted by the internet these days. Our bank accounts, utilities, mortgages, work lives, social lives, and entertainment are all accessible through the internet. Computer security keeps experienced hackers from manipulating those online systems and stealing everything from your identity to your money.

Malware

One of the most common online threats is malware. This software, sometimes known as a virus, is designed to make your computer hard or impossible to use. You may find that you’re getting disturbing popups or that your files are disappearing or your computer shuts down at random intervals.

Malware can be hidden almost anywhere on the internet, including in emails, on websites, in videos or photos you download, or in files you receive. And once the virus is on your computer, it can be very hard to find it to remove it. These programs specialize in hiding themselves in the depths of your computer, and if you aren’t trained to know how to find them, they can lurk there for months or years.

Spyware

While malware lives on your computer and interferes with processes on your specific machine, spyware is more tied to your online presence. These programs monitor your online activities, spying on every site you visit and all the information you enter. These programs can install malware on your computer without your consent or could steal your personal information.

Many of these spyware programs hide in the terms and conditions we all accept without reading what they say. They can also come from suspicious websites and clickbait schemes. If you see an online deal that seems too good to be true, chances are there’s some spyware hiding behind it.

Hackers

Spyware and malware are both types of automated programs. People write them and then set them loose, and from there, they function on their own. But sometimes, there may be a real person, not just a program, threatening your computer security.

Hackers know how to access and manipulate computer coding that allows them to gain access to your protected information. These attacks look nothing like what Hollywood has shown us. Instead, the process can be very time-consuming and often involves programs designed to guess your username and password.

Phishing Scams

Some online predators use a different form of getting your personal information known as phishing. These scams prey off of the anonymity that comes with working on the internet. They pretend to be people or organizations that you trust and then try to trick you into giving them your information.

These scams can be hard to pick up on because phishers have gotten very good at looking like the organizations they’re imitating. Strange email addresses using long strings of letters or numbers can be one tip-off that an organization isn’t legitimate. You can also keep an eye out for unusual activity from these organizations; the IRS will never call or email you to ask for money, for instance.

Formjacking

Formjacking attacks are an especially malicious threat to your computer security because they lurk on pages that have legitimate business uses. When you type your credit card information into a legitimate website to place an online order, a formjacking program skims your data. Then the hackers behind this attack can mine that data to steal your identity.

The truth of the matter is that you can never know if a website has a formjacking program running in the background. One good way to avoid these traps is to avoid putting your credit card information into a form if you can. Even if it’s a trusted website, try to pay using PayPal or similar third-party merchants who can handle your payment without exposing your information.

How to Avoid These Threats

The key to avoiding computer security threats is constant vigilance. Avoid opening emails from unfamiliar addresses, especially if the address includes long strings of random letters and numbers. Never ever download any attached files unless they’re coming from a trusted source.

Watch out for phishing scams, too; anyone who is calling you to tell you your computer has viruses on it is trying to steal your money. The IRS and your local law enforcement will not use a telephone or email to let you know about outstanding money you owe or warrants for your arrest. And if someone who looks like a representative of a company you trust asks for your account number, hang up; legitimate representatives will already have that information.

Start Living Safer Today

In an age where every piece of our lives is influenced by the internet, computer security has become more important than ever. Keep a sharp eye when you’re operating online, and don’t trust someone is who they say they are. Err on the side of caution and your information will stay as secure as your locked up home.

If you’d like to further answer the question, “What is computer security?” check out the rest of our site. We can provide enterprise information technology solutions for your business. Get started today and start taking advantage of the best in current and emerging technologies.

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Why Your Business Should Migrate to Office 365 https://velecor.com/why-your-business-should-migrate-to-office-365/ Fri, 17 Jul 2020 18:58:16 +0000 https://57b9155312.nxcli.net/?p=5567 The post Why Your Business Should Migrate to Office 365 appeared first on Velecor.

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Technology has reached a point where it’s possible to complete almost any type of work from nearly any location. But, this doesn’t mean that you can’t further optimize your productivity.

Microsoft Office 365 is renowned for the utility that it can provide business owners, but not everybody is aware of the full benefits.

Not sure where to start? Don’t worry, we’ve got you covered.

Let’s take a look at everything you need to know about why you should migrate to Office 365.

More Efficient Remote Work

Although remote work was often stigmatized in the past, it’s slowly proven to be a powerful asset for companies that know how to take advantage of it correctly.

By incorporating Office 365, you’ll immediately provide your employees with access to Microsoft Office products from a wide range of devices, including tablets, smartphones, laptops, etc.

As you may expect, this can significantly reduce turnaround time when delegating assignments, completing projects, etc. It’s also particularly useful for companies that are in the process of creating additional remote opportunities for their employees but aren’t quite sure how to optimize workflow.

This also has the additional benefit of fewer overhead costs, as you’ll likely need less space for your employees if a large handful of them work remotely.

Low Maintenance

One of the most noteworthy attributes of Office 365 is that Microsoft’s uptime is remarkably consistent. In addition to this stability, Microsoft also offers 24/7 support to its customers.

This assistance is offered both online and over the phone, making it a simple process to get the help you need.

Office 365’s low maintenance will directly translate into higher productivity for your business. It will also help you save on costs and labor in the long run.

Seamless Integration

One of the largest reasons why people are reluctant to make use of integrated services the fear that their new tools won’t synergize with the frameworks they’ve already established.

Fortunately for Office 365 users, solutions like Outlook, Word, and PowerPoint will be made more accessible and intuitive, preventing you and your employees from having to learn new software.

Since most businesses make heavy use of Microsoft programs, there won’t be any lapse in productivity when making the switch.

Scalability

Office 365 offers users to adjust the utilities they pay for based on their current needs. So, small businesses won’t need to worry about creating a budget for enterprise-level software.

As your business grows, you’ll be able to incorporate increased storage space, additional solutions, etc. This is particularly useful for companies that experience a spike in growth over a short period of time.

Having centralized, managed services also eases communication when deciding to integrate additional features or benefits. For example, hiring multiple IT firms can easily result in a company overpaying for fewer services that don’t provide the same level of quality.

Since Office 365 scales as you do, it’s an ideal option for those who need to keep their IT budget as tight as possible.

Security

Since Microsoft provides this service to businesses of all types, its security standards must reflect the needs of large enterprises. Fortunately, this means that even small business owners will find that they can benefit from the same level of protection that large companies do.

You’ll also have the opportunity to configure your security based on specific needs. For example, you’ll be able to set permissions regarding who’s able to access files of a certain type.

You’ll also be able to see what employees have access to what type of data and can even remotely change what type of permissions they have.

In the event that a device of yours that integrates 365 becomes compromised, you’re also able to remotely wipe all of its contents. This will prevent sensitive data from being accessed by those without the appropriate permissions.

Accessibility

Since your data will be synced with Microsoft’s cloud, you’ll be able to access your important files whenever you need to. Notably, though, you’ll be able to circumvent issues with servers, technical problems, and even complications that result from natural disasters.

Since time is the most important currency that a business can utilize, this feature in itself makes the service inherently more valuable. Cloud storage can also be used as a way to archive data that is no longer actively needed or as a method to backup essential information.

In the event of a scenario that leaves you unable to access your devices, those with the appropriate permissions will be able to retrieve necessary information from your remote storage.

Optimize Older Technology

It’s no secret that outfitting your office with a set of brand-new computers will cost a significant amount of money. The truth is, though, that you don’t always need new hardware in order to boost your productivity.

By upgrading your solutions, you’ll find that you significantly reduce the time it takes you to complete certain processes. This will directly result in an increase in revenue, as your company will be able to complete a larger amount of work in a shorter period of time.

Deciding Whether or Not to Migrate to Office 365 Can Seem Difficult

But it doesn’t have to be.

With the above information about the benefits of having your company migrate to Office 365 in mind, you’ll be well on your way toward making the decision that’s best for you and your business.

Want to learn more about how we can help? Feel free to get in touch with us today to see what we can do.

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